After researching best practice in real estate markets around the world, HomeXperts founder, Sussanne Chambers realised that UK agents needed a higher level of customer service, she then dismantled the standard UK estate agency model and put it back together with the central focus on customer satisfaction.
HomeXperts is a forward-thinking, innovative property franchise who focus on delivering a consumer-centric business model to all their franchisees, changing the perception of estate agents in the UK one transaction at a time.
Join a Multi Award Winning Franchise
- HomeXperts Founder and Managing Director, Sussanne Chambers is ‘Woman Franchisor of the Year 2016’
- Winner Sunday Times Estate Agency Franchise of the Year 2015, 2014 & 2013
- Winner Sunday Times Lettings Agency Franchise of the Year 2014
- Winner – West Midlands Chamber of Commerce Best Use of Technology to Improve Your Business 2015
- Winner – Highly Commended Herefordshire & Worcestershire Small Business of the Year 2015
At HomeXperts we don’t just sell or let houses, we really help people to move. We constantly review our business model and utilise industry leading training, technology and software to ensure our franchisees have all the essential tools to deliver an exceptional level of customer service to their clients. All franchisees have 24/7 access to the cloud-based HomeXperts Support Hub which hosts over 1,000 documents and in excess of 400 training videos. Efficient use of the Hub helps franchisees to deliver a quick and exceptional level of service effectively.
What Our Franchisees Say
Claire could see that HomeXperts is a company that is striving for excellence
I chose HomeXperts because of the absolute commitment I saw to customer care and satisfaction that underpins the whole business model. I could see that this was a company that is striving for excellence in an industry that often fails to meet customer needs and expectations- I have been a customer many times and experienced this myself. I wanted to be a part of something special that I could be proud of.
Since starting, I can now fully appreciate that HomeXperts is a network of like-minded professionals who will support and encourage business growth and improvement. I cant wait to get started!
HomeXperts Leamington Spa and Warwick
Our Franchise Package
HomeXperts franchisees receive all they need to establish an exceptional estate and letting agency franchise, including:
- Industry leading training package
- iPad, Wide angle lens camera, Digital measurer
- Property boards and stationery pack
- 24/7 access to the award winning HomeXperts Hub
- Access to all of the major UK property portals
- Search engine optimised local website and branch page on the HomeXperts national website
- Fullback office support
Industry experience isn’t necessary, but the right attitude is key to becoming an exceptional HomeXperts Personal Agent. The HomeXperts intensive two-week training academy trains all franchisees to National Federation of Property Professionals (NFoPP) standards, leading towards qualifications from the National Association of Estate Agents (NAEA) and The Association of Residential Letting Agents. This makes our franchisees more qualified than over 80% of people working in the Estate and Letting Agency industry.
Franchisees then have 20 weeks of ongoing mentoring and support to help them through the launch process of their business, but our support doesn’t stop there. Continual Professional Development is an essential part of the HomeXperts model, so all franchisees receive quarterly training meeting, monthly one to ones and twice-weekly webinars.
What Could You Earn?
Become a HomeXperts franchisee and you could join 39% of franchisees who have joined the HomeXperts ‘High Flyers’ Club, by earning more than £10,000 in invoiced commissions in a month. HomeXperts franchisees achieve this by going above and beyond the call of duty for their clients which has led to HomeXperts establishing an 80% referral rate nationally. HomeXperts’ top franchisees achieve 90% of their business from referrals.
Fill out the enquiry form below, and one of our team will be in touch to outline the next steps