About Brilliant Customer Service Training
We have trained thousands of staff in hundreds of different organisations in all parts of the World. We are now looking to expand with a network of trainers in the UK and beyond.
« Customer service training
« At-the-desk skills coaching
« Consulting services around customer service improvement
Brilliant Customer Service is a UK based company offering a range of services for organisations and companies to enhance and improve their customer service standards, systems and skills.
Over the years we have developed a specialised methodology for use in B2B, technical and internal customer service situations.
This includes a range of unique and proven training courses, at-the-desk skills coaching and consulting services to help organisations become more customer centric. These are delivered by a growing number of experienced and expert consultants and trainers.
We have a proven track-record of delivering great live training, skills coaching and consulting. Our approach is to instruct and inspire, with a focus on learning content that is informative, relevant and practical.
What we offer
We can provide you with everything to need to run a customer service training and coaching business easily and successfully. Full training, telephone answering, website, invoicing, course manuals – all done for you. You build client relationships and deliver the training courses and coaching!
Additions and update on franchise package
« Now includes your own free local training website and open course marketing
« New add-on services of ‘at-the-desk skills’ coaching and managed customer feedback survey.
« Limited to just 30 franchisees in the UK
« Eight days of training – including extensive sales and marketing instruction
« Still half-price until 30th June – your own B2B training business for just £4,500. OTE £50k p.a. +